Question 1

How do I book a stay with Everloft?

Accepted Answer

Choose your property, select your dates and guest count, and submit a direct booking enquiry. Our reservations concierge verifies availability and confirms your stay within 2 hours.

Question 2

Can I modify my dates after booking?

Accepted Answer

Yes. Reach out to our support team via chat, phone, or WhatsApp at least 48 hours before check-in and we'll do our best to accommodate a date change, subject to availability.

Question 3

Is there a minimum stay requirement?

Accepted Answer

Most properties require a 1-night minimum on weekdays and a 2-night minimum on weekends and holidays. Exact minimums are shown on each property page before you book.

Question 4

What payment methods are accepted?

Accepted Answer

Once your booking enquiry is verified and accepted, our team provides official payment instructions for direct bank transfer (NEFT/IMPS/RTGS) or verified UPI.

Question 5

Do you offer flexible payment plans?

Accepted Answer

For longer stays, custom split-payment options can be arranged directly with our concierge team during reservation confirmation.

Question 6

Will I get an invoice for my stay?

Accepted Answer

Yes, a GST-compliant tax invoice is provided once your booking is confirmed and payment is settled.

Question 7

What is Everloft's cancellation policy?

Accepted Answer

Standard bookings are fully refundable up to 7 days before check-in, 50% refundable up to 3 days before, and non-refundable within 72 hours of check-in. Peak-season and festive bookings may follow a stricter policy shown at checkout.

Question 8

How long do refunds take to process?

Accepted Answer

Approved refunds are processed within 5–7 business days back to your original payment method.

Question 9

What time is check-in and check-out?

Accepted Answer

Standard check-in is 1:00–3:00 PM depending on the property, and check-out is by 11:00 AM. Early check-in and late check-out can be requested and are confirmed based on availability.

Question 10

Is contactless check-in available?

Accepted Answer

Most Everloft properties offer smart-lock, contactless check-in with digital access codes sent the morning of arrival. Villas with a resident host will greet you in person.

Question 11

Are all properties professionally managed?

Accepted Answer

Yes. Every property in our collection is directly owned, leased, or professionally managed by Everloft — never a third-party individual host — and held to the same hotel-grade cleaning and maintenance standard.

Question 12

Are the photos and amenities accurate?

Accepted Answer

Our properties are inspected and re-verified quarterly by our operations team so that what you see is what you get, down to the amenity list.

Question 13

Can I bring more guests than listed?

Accepted Answer

Each listing shows a maximum occupancy for safety and comfort reasons. Additional guests beyond that limit are not permitted, though children under 5 are usually not counted — check the specific property page.

Question 14

Are pets allowed?

Accepted Answer

Select villas and holiday homes are pet-friendly — look for the 'Pet friendly' amenity tag. Please inform us in advance so we can prepare the property accordingly.

Question 15

How does Everloft's property management work?

Accepted Answer

We handle everything — professional photography, dynamic pricing, guest communication, housekeeping, maintenance, and legal compliance — while you receive transparent monthly reports and payouts.

Question 16

What commission does Everloft charge?

Accepted Answer

Our management fee is discussed during your consultation and depends on the scope of services and property type. Book a free consultation from the Property Management page for a tailored quote.

Question 17

How can I invest with Everloft?

Accepted Answer

We offer structured investment opportunities in our managed hospitality portfolio. Visit the Investor Program page to review our model and submit an interest form — our investment team will follow up within 2 business days.

Question 18

What returns can investors expect?

Accepted Answer

Returns vary by investment structure and property mix. Our investor deck, shared after an initial call, outlines historical performance and projected return ranges in detail.

Frequently asked questions

Frequently asked questions